The game closes or freezes.
Restart the game and your device first. If it continues, tell us when it happens and whether it happens every time.
Player support
Crystal Chaos support.
Found a problem? Send us what happened and we’ll take a look.
Before you write
Give us the useful clues.
A short description is helpful. A screenshot or exact error message is even better. If the issue happens during a specific mode or level, mention that too.
My progress or score looks wrong.
Tell us the game mode, the level or run where you noticed it, and what you expected to see.
I found a visual or gameplay bug.
Describe the move sequence that caused it. Reproduction steps help us separate a one-time glitch from a repeatable bug.
I have feedback or a suggestion.
Send it along. Player feedback helps us decide what deserves another pass.